At Emerald International Solutions ("we," "our," "us"), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, solutions-emerald.com (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

A. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment processors)

B. Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Website and services.
• To process transactions and deliver products or services you request.
• To send updates, promotional materials, and other communications.
• To comply with legal obligations and enforce our terms and policies.
• To enhance user experience through analytics and insights.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following situations:

• Service Providers: With third-party vendors who assist in operating the Website and providing services (e.g., payment processors, hosting services).
• Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or part of our business.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for the operation of the Website.
• Analytical Cookies: To track usage patterns and improve our services.
• Marketing Cookies: To personalize advertisements and promotional content.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Rectification: Request access to your data and correct inaccuracies.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Revoke consent where applicable (e.g., for marketing communications).
• Opt-Out: Adjust cookie preferences or unsubscribe from emails.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Emerald International Solutions

• Email: bastien@solutions-emerald.com
• Phone: + 353 (089) 424 4959